“ ” Steve was very helpful in providing me a very good update of what work was needed in my car and helped me to get a loan car. His feedback and coordination is very much appreciated. He is a valuable asset to your organization. I have no hesitation in utilizing your services . Thanks.Please update...
“ ” I had a very positive experiences with the service department at Pohanka. Recently, I had my Integra in for service for a tire issue and my service consultant Erkin was very thorough and courteous and he made sure the tire issue was rectified to my satisfaction. He also addressed an open recall.
“ ” Just bought a 2025 MDX from Devin and he was great! We drove 4.5hrs because Pohanka is top notch. This is our 2nd MDX purchase from them and it went very smoothly. Would highly recommend Pohanka. Would also highly recommend Devin for all of your new/used car needs.
“ ” Great experience with Derek. Would recommend the servicing of your vehicle here at Pohanka Acura.
“ ” Went to Al Gavri, same man I’ve dealt with for 20 years, when my lease was up. Everything and I mean everything was taken care of by him and other staff at Pohanka. Their service and customer care are the best!
“ ” Yong Kim was knowledgeable and super efficient. He had the car pulled up waiting for me. He knew every about the changes to the new model
“ ” Pohanka Acura is the best Acura dealership hands down. Service department is courteous and provides prompt services. 10/10 recommend.
“ ” Shout out to Richard he was awesome super personable and responsive and helped us get into a new Acura Integra that we love so far! Would definitely come back and do business because of people like Richard.
“ ” I had 2 recalls on my car. Brought the car in without an appointment. The service team was fast and friendly. I got a loaner car and was out of there fast. The car was looked it the next day and i received a text, a video and an email with updates. They provided a complete inspection with...
“ ” I highly recommend Pohanka Acura Chantilly due to there high class of quality customer service. I entered the dealership in July 2024 and I overwhelmingly felt like family. Armani Townsend and the management team were very courteous and professional. There was no persuading pressure used. Armani...
“ ” Always ready for you with no appointment. Makes you feel special and cared for.
“ ” I had a wonderful experience at Pohanka Acura! Duke was my service advisor and he was knowledgeable, kind & responsive! I was very impressed by the high level of customer service and communication within their team to make my service visit seamless!
“ ” I was very pleased with the service provided for the vehicle, available promotion received, and calm and respectful nature of everyone who assisted with the clarification of the details of the promotion provided by Pohanka Acura.
“ ” Hi all,I normally don't leave reviews (I believe almost some of them), but I wanted to share the latest experience I had with Tsinall in the Pohanka Service Department. I'd first gone to COSTCO (GASP!!!!) to purchase tires for my 2019 MDX (Advance package) AWD SUV. It was a rather outrageous sum...
“ ” Great customer service! Highly recommended.
“ ” Great customer service. They did the job perfectly.
“ ” Leo was very helpful when I went over there . He explained me all the details and helped me decide on what to do . Overall my experience is very good.
“ ” This is the best Acura dealership ever!! Every time I run into a problem with my TLX I bring it here. A huge shoutout to Leo Mejia, he is very kind, listens and does all he can to help me as the customer to have a great experience. Thank you again!!
“ ” The customer service and its representatives have always been very professional and upfront. They explain everything in great details and takes time to understand the needs.
“ ” My TLX got a recall. I called Acura Pohanka, they took my car in immediately, gave me a loaner. The process was seamless. Everyone was very helpful and professional. I will definitely come to Pohanka for future car services or purchase. Highly recommend
“ ” Very good service starting from customer service (Derick Gomez) to the mechanics for their efficiency and speed.
“ ” Service was good and quick today. Got decent discounts as well. Helps if you get there early as possible.
“ ” Great service and communication
“ ” Pohanka and Elton did a great job for us - very effective - thank you!
“ ” Excellent and exceptional service
“ ” Outstanding Service and ExpertiseI recently had the pleasure of being assisted byTsinall Adenew during my visit to pohanka acura Car Service Center. From the moment I arrived, he was professional, courteous, and incredibly knowledgeable.Tsinall took the time to thoroughly explain the issues with my...
“ ” Check in was smooth and vehicle was done in a timely manner.
“ ” Terrific, fast, easy
“ ” Excellent dealer and very professional. I always get good service from them. Thanks
“ ” The service man was very helpful and thorough. Very professional indeed.
“ ” Always great service.
“ ” Can always rely on them for providing quick service, detailed information if any repairs are needed and competitive pricing!
“ ” Great service.Expensive though.
“ ” The technical didn’t do their job properly by not writing down every detail issue I had with my vehicle. This caused me to almost waste money, but caused me two hours to detect and fix the issue.
Sales Hours
Monday | 9:00 am - 9:00 pm |
Tuesday | 9:00 am - 9:00 pm |
Wednesday | 9:00 am - 9:00 pm |
Thursday | 9:00 am - 9:00 pm |
Friday | 9:00 am - 9:00 pm |
Saturday | 9:00 am - 7:00 pm |
Sunday | 12:00 pm - 5:00 pm |
Service Hours
Monday | 6:00 am - 10:00 pm |
Tuesday | 6:00 am - 10:00 pm |
Wednesday | 6:00 am - 10:00 pm |
Thursday | 6:00 am - 10:00 pm |
Friday | 6:00 am - 10:00 pm |
Saturday | 7:00 am - 7:00 pm |
Sunday | 7:00 am - 7:00 pm |
Parts Hours
Monday | 6:00 am - 10:00 pm |
Tuesday | 6:00 am - 10:00 pm |
Wednesday | 6:00 am - 10:00 pm |
Thursday | 6:00 am - 10:00 pm |
Friday | 6:00 am - 10:00 pm |
Saturday | 7:00 am - 7:00 pm |
Sunday | 7:00 am - 7:00 pm |
“ ” We worked with Jason Smith to purchase our Acura MDX and he helped make our car buying process an overall positive experience. Jason is very knowledgeable and was able to answer all of our questions. We are very happy with our purchase and highly recommend Pohanka Acura. We also appreciate the...